Shipping

Made after you order. Then sent.

Every pair is made after it is ordered. Making takes 4 business days. Then it ships.

Delivery

United States: 4–6 days after shipping.
Europe: 3–4 days after shipping.
Elsewhere: write to us before you order and we tell you.

You receive a tracking link by e-mail the day the pair ships.

The price you pay is the price you pay.

Shipping and duties are included. Nothing is due at the door, and no customs letter follows.

Address

We ship to street addresses only. Not to PO boxes.

If the carrier can reach your area only by postal code, the pair waits for you at the nearest carrier branch, and the tracking link says which one.

Before making

If your measurements ask for a closer look — two feet of different lengths, a wide foot on a shorter length, a high instep — we check by hand before the pair is made. This can add a day. We write to you only if something changes.